Ameriprise Financial, Inc. ("Ameriprise or we") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, share, and protect your personal information when you visit our Investor Relations website.
What We Collect
We collect the following types of personal information:
Contact Information: This includes your name, mailing address, email, and telephone number.
Browsing Data: Information about your interactions with our website, including IP address, browser type, and pages visited.
Ameriprise does not collect any sensitive information through the Investor Relations website.
We use cookies on our website to collect the following data from your browsing sessions:
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Performance Cookies: These include cookies like sp, __uxq412__id.*, and __uxq412__ses.*, which are part of our engagement analytics. They store information such as server-side collector identifiers, session activity, and user visit data.
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These performance cookies can collect general location data at the level of a state or region, but do not provide exact or precise location to identify an individual.
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Necessary Cookies: These include cookies like cf_clearance, adtsgidr5, bpazaws52gukakzc__*, and _cfuvid, which are essential for website functionality. They provide anti-CSRF protection, spam enquiry protection, and rate limiting.
What We Use It For
We use your personal information to:
- Provide the information expressly requested by you, such as corporate documents.
- Provide you with access to events you have requested.
- Analyze website engagement and improve user experience.
Provide the information expressly requested by you, such as corporate documents.
Provide you with access to events you have requested
Analyze website engagement and improve user experience.
With Whom Do We Share the Information
We share your personal information with:
Ameriprise and its Affiliates: For the purposes outlined above.
Website Vendor Q4: To securely manage and maintain our website.
We do not sell your data, nor do we share any data collected on the Investor Relations website for the purpose of cross-contextual behavioral advertising.
Retention of Data
Contact information for requested materials are maintained until the person requests to be unsubscribed.
Data collected from browsing history is held for 2 years.
Data Security
We partner with a trusted vendor, Q4, Inc., to securely store and manage the data collected through our website. Q4, Inc. employs robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include industry-standard encryption, secure data centers, and regular security audits to ensure the highest level of data protection.
Your data is only accessible to authorized personnel and is used solely for the purposes outlined in this privacy notice. We are committed to maintaining the confidentiality and integrity of your information and ensuring it is handled in compliance with applicable data protection laws.
Rights of California Residents
Under the CPRA, California residents have the following rights:
Right to Know: You have the right to request information about the personal data we collect and how we use it.
Right to Request Information: At your request, Ameriprise will provide a report regarding the information we have collected, used, or disclosed to others in the prior 12 months about you which will cover:
- The categories of personal information collected about you;
- The specific pieces of personal information we have about you;
- Categories of sources from which personal information is collected;
- Our purpose for collecting or sharing personal information;
- Identification and categories of third parties with whom Ameriprise shares your personal information.
Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
Right to Correct: You have the right to request corrections to any inaccurate personal information.
Right to Opt-Out: You can opt-out of the sale or sharing of your personal information. We do not do this on the Investor Relations Website
Right to Limit Use of Sensitive Personal Information: You can request limitations on the use of sensitive personal information. We do not collect sensitive information on the Investor Relations Website
How to exercise your rights:
Cookies:
Visitors to the Investor Relations Website will have the option to restrict cookies to only those necessary upon their first visit. The website will provide a user-friendly means to change cookie settings at any time. Additionally, the website will honor global privacy control signals from the visitors’ browsers, ensuring that their preferences are respected without requiring additional manual adjustments.
Access, Deletion, and Correction Requests:
Upon receipt of a Verified Request, Ameriprise will initiate the process of gathering such personal information to provide to you. Please see the section below entitled “Submission of a Verifiable Request” for instructions on how to submit a request to exercise any of your rights. Once the request is verified as described below, it will be considered a “Verified Request” for purposes of this notice.
You may submit a Verifiable Request by calling 1.800.862.7919 and providing all of the information below. You may also send your Verifiable Request by electronic mail to Privacy Consumer Inquiry. Each Verifiable Request, no matter how submitted, must include all of the following information:
- First and Last Name
- Mailing address (street, city, state, zip code)
- Email address
- Phone number
Upon receipt of your request, Ameriprise must ensure it is a Verifiable Request. Ameriprise will acknowledge our receipt of your request within ten business (10) days, and we have forty-five (45) days to respond to you or request that you confirm your request to correct or delete information we hold. If reasonably necessary to respond to your Verifiable Request, Ameriprise may extend the deadline for our response to you by an additional forty-five (45) days, and if we choose to do so, we will notify you
We shall not discriminate against you by altering the price of any of its products or services because you chose to exercise any of your rights under the CPRA.
Contact Us
If you have any questions or concerns about this Privacy Notice, please contact us at Privacy Consumer Inquiry.