Ameriprise also ranked No. 1 in Forgiveness and No. 2 in Trust
MINNEAPOLIS--(BUSINESS WIRE)--
Ameriprise Financial (NYSE: AMP) has achieved top marks in the
investments industry in three 2017 Temkin Ratings. The firm is ranked
no. 1 out of 14 investment firms in the 2017 Temkin Customer Service
Ratings and in the 2017 Temkin Forgiveness Ratings. Ameriprise placed
no. 2 in the 2017 Temkin Trust Ratings among the same group of 14
investment firms.
Temkin Ratings evaluates organizations based on a large-scale survey of
consumers and provides benchmark metrics on customer engagement. The
Temkin Customer Service Ratings is based on how satisfied consumers are
with their recent service experiences. Another important metric, the
Forgiveness Ratings asks consumers to rate their interactions with
various companies by indicating how likely they would be to forgive a
firm if it makes a mistake. Temkin’s Trust Ratings surveyed consumers to
gauge the trust they have that an organization will operate on their
behalf.
“We want every investor who works with Ameriprise to feel valued and
brilliant – and that’s why we’re so passionate about the experience and
customer service we provide to each and every client,” said Marie
O’Neill senior vice president of marketing at Ameriprise Financial. “We
take great pride in the deep personal relationships that Ameriprise and
our advisors have developed with our clients and in the trust they place
in us. We’re thrilled to receive this recognition, which represents the
voice of consumers.”
For more information on the ratings, visit www.TemkinRatings.com.
About Ameriprise Financial
At Ameriprise Financial, we have been helping people feel confident
about their financial future for more than 120 years. With extensive
asset management, advisory and insurance capabilities and a nationwide
network of approximately 10,000 financial advisors, we have the strength
and expertise to serve the full range of individual and institutional
investors' financial needs. For more information, or to find an
Ameriprise financial advisor, visit ameriprise.com.
Ameriprise Financial Services, Inc. Member FINRA and SIPC.
© 2017 Ameriprise Financial, Inc. All rights reserved.
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Source: Ameriprise Financial, Inc.